Couch is beautiful. However once i opened it, noticed small hole on the back. Gladly back is against the wall so not noticeable. However delivery guys scratched my floor pretty bad, while dragging the couch during delivery. Sadly i did not notice till next day during daylight, as couch was delivered in the evening so could not see at the time. Delivery guys were nice and even took down to garbage room my old couch for a fee. But the scratch on the floor is very bothersome and i am not happy about it one bit. If it weren’t for the scratch and small damage on the couch’s back, i’d give a 5 star.