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Description
This 5-piece sectional with ottoman delights with deep comfort. It’s casually styled with big, roomy seats and textured chenille upholstery. You’ll find comfort in the plush, reversible cushions. Guests are sure to fight over who will get to relax on the corner chaise because it’s perfect for getting your legs up and spreading out. The decorative pillows in watercolor and fun abstract designs are included for bringing beauty to the look.
Product Features
Includes 5-piece sectional (with left-arm facing corner chaise, armless loveseat, armless chair, right-arm facing loveseat, wedge) and ottoman
“Left-arm” and "right-arm" describe the position of the arm when you face the piece
Firmly cushioned ottoman
Polyester chenille upholstery and pillows
Reversible cushions
High-resiliency foam cushions wrapped in thick poly fiber
Corner-blocked frame
The sectional’s platform foundation system resists sagging 3x better than spring system after 20,000 testing cycles by providing more even support
Smooth platform foundation maintains tight, wrinkle-free look without dips or sags that can occur over time with sinuous spring foundations
Exposed feet with faux wood finish
Toss pillows included
Oversized Accent Ottoman
Corner-blocked frame
Firmly cushioned
High-resiliency foam cushion wrapped in thick poly fiber
I purchased this table set from Ashley’s in Calgary. Approximately within 6-8 months I noticed little chips or cracks appear in different areas of the table top. I am a senior living alone so it’s very gently used .
I spoke to the store manager who advised me to contact Customer Care in a different city. I was asked to send pictures of the table and shortly thereafter the table was picked up and the top was refinished.
Initially I was pleased with the refinished result however within several months the chips reappeared in different areas throughout the table top and in areas that are not even being used.
Once again I contacted Customer Care and was confronted by a very rude male customer service representative. He basically told me that it was my tough luck that I’d didn’t purchase extra warranty. I replied that it is obviously a defective piece of furniture to begin with and should be replaced. Needless to say there was no satisfactory result with that phone call.
I also presented these pictures to two Ashley stores in Calgary which was another futile effort .
I am a very disappointed and dissatisfied customer.
I had few issues with My order had to discuss with the branch manager, from the first call all issues resolved, I strongly recommend this store.
Satisfied with My whole order.
I ordered the Lucina sectional online and it was delivered without problem. It's exactly what we were expecting and is a lovely addition to our living room. It's comfy and seems durable. I'm happy with the purchase so far.
Nice! Better than expected. BUT I thought the color was on the cream side based on the pics. It's not, it's light grey. The actual color is pewter. I did not see that anywhere on the description and I didnt bother to ask prior to ordering bec it really looks cream to me. Anyway, I still like it as cream and light grey are my options when I was looking around. PLUS, I love the throw pillows!