Secure Your Furniture with New Furniture Gallery's Extended Warranty

At New Furniture Gallery, we understand that your furniture is more than just a purchase—it's an investment in your home's comfort and style. To protect this investment, we've partnered with Consumer Priority Service (CPS) to offer an Extended Warranty Plan. This plan keeps your furniture in great shape for years, whether you have a busy household with kids and pets or just want to guard against life's little accidents. Our extended warranty offers comprehensive protection and peace of mind.

 

Why You Need Our Extended Warranty

Imagine your living room looking perfect with a new sofa and coffee table, then life happens. Maybe your dog jumps on the couch with muddy paws, or your child spills juice on your rug. With New Furniture Gallery’s Extended Warranty, you can relax and enjoy your home without worry. Here’s why our warranty is essential:

Pet Protection

We love our pets, but they can be rough on furniture. From claw marks to chewed table legs, pet damage is common. Our warranty covers various pet-related incidents, keeping your furniture looking great.

Kid-Proof Coverage

Kids bring joy and chaos into any home. Whether it’s crayon marks on the dining table or accidental spills, our extended warranty covers the wear and tear that comes with having children.

Accidental Damage

Life is unpredictable, and accidents happen. From a spilled glass of wine to a mishap while moving furniture, our warranty ensures you’re covered.

Manufacturing Defects

Even high-quality furniture can have manufacturing defects. Our warranty extends beyond the manufacturer’s limited coverage, offering extra protection against issues that may arise after the standard warranty period.

Financial Peace of Mind

Quality furniture is a big investment. Repairs or replacements can be costly, but our extended warranty provides financial peace of mind by covering these expenses.

 

What Our Extended Warranty Covers

Our extended warranty with CPS is comprehensive and easy to use. Here’s what it includes:

  • Accidental Damage: Covers spills, stains, rips, tears, and burns.
  • Pet Damage: Includes claw marks, chewing, and other pet-related incidents.
  • Manufacturing Defects: Extends the coverage for defects in materials or workmanship.
  • Breakage: Covers breakage of frames, springs, sleeper mechanisms, and hardware.

 

However, it’s important to note what our extended warranty does not cover:

  • Intentional Damage: Damage caused on purpose is not covered.
  • Theft and Vandalism: Losses due to theft or vandalism are not included.
  • Acts of God: Natural disasters like floods or earthquakes are not covered.
  • Pre-Existing Damage: Any damage that occurs before or during shipping.
  • Infestations: Damage caused by vermin, insects, mold, mildew, rot, or rust.

 

How Our Extended Warranty Works

Our extended warranty is simple and hassle-free. Here’s how it works:

  • Easy Enrollment: Choose our extended warranty when you buy your furniture. Our team will help you through the process and answer all your questions.
  • Comprehensive Coverage: Our warranty covers a wide range of incidents, from accidental damage to defects, ensuring you get the most out of your investment.
  • Quick Claims Process: If your furniture gets damaged, our claims process is fast and easy. Just contact our customer service team, and we’ll take care of the rest.

Frequently Asked Questions

Q: Is a CPS Warranty similar to the existing manufacturer’s warranty?

A: No, it's an upgrade. A CPS Warranty offers benefits like accidental damage coverage that aren’t included in the manufacturer’s warranty.

Q: How will my furniture be repaired?

A: After your claim is approved, we'll send a local authorized service person to your house at a convenient time.

Q: What will I get if my furniture cannot be repaired?

A: If we can't repair your furniture, we'll provide a check for its current market value.

Q: What is not covered under the plan?

A: It doesn’t cover intentional damage, theft, vandalism, acts of God, or damages incurred before or during shipping. It also doesn’t cover infestations, mould, mildew, rot, or rust.

Q: What does the CPS furniture extended warranty cover?

A: It covers mattresses, wood or hard surface furniture, and fabric, leather, and vinyl upholstery. It includes accidental stains, manufacturer defects, accidental punctures, rips, burns, breakage of frames, springs, sleeper mechanisms, and hardware.

Q: How many claims can I file?

A: You can file as many claims as you need, as long as your warranty is still active.

Q: How do I file a claim?

A: You can file a claim by signing into your account on cpscentral.com, emailing cs@cpscentral.com, or giving a call at our official number.

Q: Does this plan cover furniture purchased outside of Canada?

A: Yes, the plan is valid globally.

Q: Does the warranty end after the furniture is repaired?

A: No, your warranty continues until you reach the maximum liability of your furniture’s original cost.

Q: When does the CPS Accidental Furniture Warranty coverage start?

A: Coverage starts on the date of purchase, with a 30-day hold for claims to prevent coverage of DOAs or manufacturer defects. Coverage begins on day 31.

 

Get Covered Today!

Don’t let accidents and everyday mishaps take away from the joy of your new furniture. Protect your investment with New Furniture Gallery’s Extended Warranty backed by CPS. Contact us today to learn more about our coverage options and to add an extended warranty to your purchase. Enjoy your beautiful home without worry!

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