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Description
Elevate your furniture shopping experience with our premium White Glove Service. Designed to provide the ultimate convenience and peace of mind, our service includes:
Room of Choice Delivery:
- Our professional team will deliver your new furniture to the room of your choice, ensuring it is placed exactly where you want it.
- This service covers the main floor, one floor up, and one floor down, accommodating various living spaces.
Furniture Assembly Service:
- Save time and effort with our expert assembly service. Our skilled technicians will handle the entire assembly process, ensuring your furniture is set up perfectly and securely.
Debris Removal:
- We take care of the cleanup, removing all packaging materials and debris, leaving your space neat and tidy.
Experience the luxury of hassle-free furniture delivery and setup with our White Glove Service. Sit back, relax, and let us handle the details.
Frequently Asked Questions
Why are your prices lower than other furniture stores?
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We work directly with leading brands like Ashley Furniture and Canadian-made manufacturers.
Our efficient business model allows us to offer brand-new products at significantly lower
prices than major retailers. We keep overhead low and pass the savings to our customers.
Are the products brand new?
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Yes. All items are 100% brand new, factory-sealed, and never used.
We do not sell refurbished, pre-owned, or floor-model pieces.
Do the products come with a warranty?
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Yes. Every product comes with a standard 1-year manufacturer warranty covering
factory defects and product faults.
Are these genuine Ashley Furniture products?
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Absolutely. We only sell authentic Ashley Furniture with original packaging and serial numbers.
Why should I choose New Furniture Gallery?
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• Brand-new name-brand furniture at unbeatable prices
• Canadian-owned and operated small business
• Custom Canadian-made furniture options
• Transparent stock availability & honest delivery timelines
• Multiple delivery options including white-glove service
• Excellent customer support
• Canadian-owned and operated small business
• Custom Canadian-made furniture options
• Transparent stock availability & honest delivery timelines
• Multiple delivery options including white-glove service
• Excellent customer support
What are your delivery and processing times?
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Delivery timelines vary based on product availability:
• Most items: 2–4 weeks
• Custom & special orders: 6–8 weeks
Delivery fees depend on distance, and free delivery is available on qualifying orders.
• Most items: 2–4 weeks
• Custom & special orders: 6–8 weeks
Delivery fees depend on distance, and free delivery is available on qualifying orders.
Do you have a physical store?
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Yes, our showroom is located at:
New Furniture Gallery
7-2450 Finch Ave W., North York, ON
Mon–Fri: 10:30 AM – 8 PM
Sat–Sun: 10:30 AM – 6 PM
We currently do NOT have physical stores in Edmonton or Ottawa, but we offer virtual service and delivery in both cities.
New Furniture Gallery
7-2450 Finch Ave W., North York, ON
Mon–Fri: 10:30 AM – 8 PM
Sat–Sun: 10:30 AM – 6 PM
We currently do NOT have physical stores in Edmonton or Ottawa, but we offer virtual service and delivery in both cities.
What is your return or exchange policy?
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Most items are non-returnable since they are ordered specifically for each customer.
If an item arrives defective, we will arrange repair, replacement parts, or a full replacement
according to the manufacturer's warranty process.
Do you offer extended warranty?
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Yes, we offer a 5-year extended warranty for additional peace of mind and long-term protection.
What is covered under the extended warranty?
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Extended Warranty Coverage Includes:
• Accidental rips, stains, and damage
• On-site service according to the OEM’s terms
• Mechanical, hardware, and electrical failures
• No deductibles & an easy, hassle-free claim process
• Accidental rips, stains, and damage
• On-site service according to the OEM’s terms
• Mechanical, hardware, and electrical failures
• No deductibles & an easy, hassle-free claim process