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Description
This entertainment center with fireplace insert is sure to win your heart with its daring designer take on modern rustic. Its crisp, clean and minimalist-chic profile is enriched with a striking replicated oak grain with thick plank styling and a weathered gray finish for that much more authentic character. Crossbuck detailing adds a brilliant barn door inspired touch. Adding that much more show-stopping style: an electric fireplace insert that operates with or without heat and includes a six-level temperature setting, remote control and overheating control for added safety. The fireplace insert comes with optional faux glass crystals and natural stones, so you can customize the look of the flame bed.
Product Features
Includes TV stand, 2 piers, bridge and electric fireplace insert (W100-02)
Made with engineered wood (MDF/particleboard)
Rustic gray finish over replicated oak grain
Plank effect
TV stand with 2 storage cabinets (each with an adjustable shelf) and removable/adjustable center shelf
Each pier with 2 glass shelves and cabinet door revealing single-shelf storage; overhead LED lighting
Cutouts for wire management and ventilation
Fireplace provides up to 4608 BTU/1400W, warms up to 400 square feet (heats a mid-size room) and includes:
6-level temperature setting; 5 levels of flame brightness
I purchased this table set from Ashley’s in Calgary. Approximately within 6-8 months I noticed little chips or cracks appear in different areas of the table top. I am a senior living alone so it’s very gently used .
I spoke to the store manager who advised me to contact Customer Care in a different city. I was asked to send pictures of the table and shortly thereafter the table was picked up and the top was refinished.
Initially I was pleased with the refinished result however within several months the chips reappeared in different areas throughout the table top and in areas that are not even being used.
Once again I contacted Customer Care and was confronted by a very rude male customer service representative. He basically told me that it was my tough luck that I’d didn’t purchase extra warranty. I replied that it is obviously a defective piece of furniture to begin with and should be replaced. Needless to say there was no satisfactory result with that phone call.
I also presented these pictures to two Ashley stores in Calgary which was another futile effort .
I am a very disappointed and dissatisfied customer.
I had few issues with My order had to discuss with the branch manager, from the first call all issues resolved, I strongly recommend this store.
Satisfied with My whole order.
I ordered the Lucina sectional online and it was delivered without problem. It's exactly what we were expecting and is a lovely addition to our living room. It's comfy and seems durable. I'm happy with the purchase so far.
Nice! Better than expected. BUT I thought the color was on the cream side based on the pics. It's not, it's light grey. The actual color is pewter. I did not see that anywhere on the description and I didnt bother to ask prior to ordering bec it really looks cream to me. Anyway, I still like it as cream and light grey are my options when I was looking around. PLUS, I love the throw pillows!